Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Sliding glass doors
Impact garage doorsPGTCGI
Before
After
Before
After
Before
AfterCGI Impact Windows & Doors in Miami: What to Know First
We provide independent CGI impact windows and doors service in Miami, with most repairs and replacements completed in a single visit. Our pricing is upfront, written in line-item quotes before any work begins, and backed by our Done Right Promise. If you own CGI windows or doors and something’s not right, this page is for you.
CGI builds impact-rated windows and doors that hold up to Miami’s hurricane season, but even good products wear, shift, or need parts. We measure every opening twice, verify the right series and hardware, and quote OEM parts next to quality aftermarket options so you see the difference on paper before you spend a dollar. Call (754) 238-2201 to talk to a live person, or keep reading to understand what you’re dealing with.
Key Takeaways:
- TruePane Windows & Doors is an independent CGI service provider in Miami, not a CGI dealer. We repair and replace CGI impact windows and doors, and we’re not obligated to push one manufacturer’s product line.
- Most CGI impact window and door jobs in Miami run between $340 and $2,800 depending on the series, hardware, glass package, and whether you’re repairing or replacing.
- CGI’s known failure points tend to be specific to Miami’s salt air and humidity: corroded hardware, gasket compression, and track wear on frequently used slider models.
- As an authorized installer for, PGT, and CGI, among more than a dozen lines, we can give you a straight comparison if you’re weighing CGI against something else.
How CGI Products Fail - and How We Fix Them
Miami homeowners call us about CGI windows and doors for a handful of reasons. Here are the patterns we see across CGI’s impact-rated product families, with the fixes that hold.
- CGI Estate Series casement and awning windows: roller and hinge wear from salt air. The Estate Series has a heavier glass package, which puts real load on the operator hardware. In Miami’s salt air, we regularly service Estate casements where the crank mechanism has corroded enough to bind. The window still works, but your arm feels like it’s cranking a boat anchor. We replace the operator assembly with either the OEM part or a quality stainless aftermarket alternative, then lube and test the full throw.
- CGI Windows & Doors sliding glass door track galling. We see this most on the Classic and Targa lines that Miami homeowners installed 10 to 15 years ago. The bottom track cap gets sand and salt grit embedded, the rollers gall, and the door starts to chatter when you move it. Homeowners sometimes mistake the resistance for storm stiffness; it’s not. It’s wear. We pull the panel, clean the track, replace the rollers (OEM or an equivalent aftermarket set), and set the height. When it’s done, the door should move with two fingers.
- Failed compression gaskets on older CGI fixed windows. Miami’s sun does a number on rubber. On CGI fixed-lite units from the early 2000s, the gasket between the frame and impact glass can compress and crack, letting air and moisture through even though the glass and frame are still perfectly good. The fix is often a gasket replacement and re-seat of the glass, not a whole new window. Our techs know which CGI gaskets match which era of frame; that saves homeowners from a $900 replacement when a $160 repair does it.
- Latch and keeper misalignment on CGI french doors. French doors settle. In Miami, the slab shifts with wet-dry cycles, and a CGI french door that latched fine in January might not align in September. The common culprit is a keeper that’s drifted out of plane, not a lock body that failed. We reset the keeper, adjust the astragal on double door units, and make sure the deadbolt throws cleanly. This matters for insurance and code compliance, not just convenience.
- Warped or seized locking hardware on CGI single-hung windows. Single-hung CGI units are less common in Miami than casements, but we still see them. The issue is usually the cam lock or tilt latch, especially on windows that face a canal or the bay and get hit with wind-driven salt. The fix is a hardware swap and re-lubrication, plus a check of the balances to confirm the sash seats flush when closed. A window that doesn’t seat flush can’t do its impact job.
One thing we tell every CGI owner: don’t put WD-40 on the tracks. It works for a day, then it gums up with sand and makes everything worse. We use a dry lubricant rated for coastal environments. That’s a small thing, but it’s the difference between a door that rolls for a month and a door that rolls for a decade.
As an independent CGI service provider, we make the repair decision with you: OEM when the warranty is active or the part is design-critical, quality aftermarket when it makes better sense for the money. We’ll show you both on the quote.
Our CGI Impact Windows & Doors Process
Here’s what happens when you call TruePane Windows & Doors about a CGI impact window or door in Miami.
- 1
The call. A live person answers, asks about the symptom, and sets a visit. No voicemail tree.
- 2
The measure and diagnosis. Our tech arrives in a uniform, checks the opening, the frame, the glass, and the hardware. We measure every unit twice. Dale Kessler still measures every job himself. “Measure it right the first time, or plan on coming back.”
- 3
The parts decision. We identify the exact CGI series and hardware set, then quote OEM and aftermarket options side by side on paper. If the warranty is still active, we stick with OEM and confirm the warranty path before we order anything.
- 4
The repair or replacement. We do the work in a single visit when parts are available locally. For full replacements, the timeline depends on the factory lead, which in Miami has ranged anywhere from three to eight weeks for CGI custom sizes. We’ll tell you honest lead times, not make promises.
- 5
The test. We check the glass for proper seal, operate every moving part, and inspect the anchor points and reveal alignment. If the pane is not true, the job is not done.
- 6
The guarantee. Both manufacturer warranty layers get registered in writing before the truck leaves the driveway. Then our Done Right Promise covers the workmanship with no fine print and no arguing.
What CGI Impact Windows & Doors Costs in Miami
CGI impact window and door pricing in Miami depends on the series, the glass package, the size, and whether we’re repairing hardware or replacing the whole unit. Here are honest ranges based on the jobs we’ve done:
- Hardware repair (operator, roller, latch, gasket): $140-$480
- Single fixed or casement window replacement (standard size): $900-$1,800
- Slider or french door panel replacement (CGI Classic / Targa): $1,800-$3,500
- Full replacement of a two-panel impact sliding door: $3,200-$6,800 depending on glass package and finish
- Common add-ons: Low-E glass upgrade, stainless hardware, extended sightlines, or custom paint match each move the price 10-20%
What moves the price more than anything is the glass package. CGI offers different impact glazing options, and the high-performance laminated units cost meaningfully more. We’ll walk you through what you actually need in Miami, not what a catalog says sells. Call (754) 238-2201 for an exact written quote. Estimates are free.
Why Miami Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been at this since 2008, through two generations of glazier work in South Florida. Dale Kessler founded TruePane in 2008 because he was tired of seeing out-of-true installs and voided warranties left for homeowners to sort out. That’s still the reason we do what we do.
We’re an authorized installer for more than a dozen manufacturer lines, including, PGT, and CGI, plus ViewLux. That matters when you own a CGI product and want to know if a repair is worth doing or if a different line serves you better. We can quote both on paper and let you decide. If the warranty is live, we protect it. If it’s dead, we give you the straight math.
Our techs are background-checked and uniformed. We answer the phone 24/7 with a live person, not a callback form. We pull permits where Miami-Dade and the municipality require them, and we’re set up to handle wind mitigation documentation when your insurance carrier asks for it. And every job, from a $140 hardware swap to a full impact sliding door replacement, carries the same Done Right Promise. Our roots are local, our word is in writing, and we’ll be in town when you need us.
FAQs
No, as long as the right parts are used and the work is documented. We use OEM or warranty-compatible aftermarket parts on every CGI repair, and we register both warranty layers in writing before we leave the driveway. If the repair wasn’t done right, our Done Right Promise covers it while we sort it out.
For common hardware repairs with parts in Miami, we can usually schedule within a few days and complete the work in a single visit. Full replacements depend on the CGI series and glass package, and lead times range from three to eight weeks. Call (754) 238-2201 and a live person will give you an honest timeline.
That depends on the age, the failure point, and whether the frame and glass are still sound. We tell homeowners to repair when the problem is hardware or a gasket, and replace when the frame is compromised, the glass is fogged, or the unit no longer meets current Miami-Dade impact code. We’ll quote both and help you make the call.
Yes, we match CGI hardware in standard finishes and can source custom finishes through OEM or quality aftermarket suppliers. For older units with discontinued finishes, we’ll show you options that blend without making the window look patched together.
Yes. Miami-Dade is strict about impact compliance, and we file the wind mitigation documentation for CGI replacements as part of the job. When your insurance carrier needs it, you have the paperwork from us, not a runaround. Call (754) 238-2201 to schedule your free estimate.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Miami and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.