CGI Windows & Doors in Orlando, FL

CGI Windows & Doors in Orlando, FL | TruePane Windows & Doors

We provide independent CGI window and door service across Orlando, from full-frame replacements to hardware and seal repairs. The thing that sets our CGI work apart here is straightforward: we anchor every frame into concrete block the way Orange County code demands, with tapcons and structural polyurethane, not nailing fins meant for wood studs. If you own a CGI product that is fogged, binding, or leaking in Orlando, call (754) 238-2201 and we will tell you straight what needs doing and what it will cost.

Call (754) 238-2201

Why Orlando Residents Choose Us for CGI Service

TruePane Windows & Doors is not a CGI dealer. We are an independent CGI sales & service contractor, which means when we tell you a sash can be rebuilt instead of replaced, there is no manufacturer incentive behind that recommendation. Dale Kessler, our owner, has been measuring and setting windows and doors in Florida for going on three decades, and he learned early that a rough opening in concrete block does not forgive guessing. Orlando homeowners call us because their CGI windows were installed during the Disney-era building boom, the seal has finally let go, and they want a crew that knows how those older Classic and Sentinel frames behave when they come out of a CBS wall. We stock OEM CGI hardware and glazing when the factory still supplies it, and when a line is discontinued we source spec-equivalent parts that meet Florida Product Approval requirements. That keeps your warranty paperwork honest and your job moving.

Common CGI Windows & Doors Problems We Solve in Orlando

CGI builds a solid product, but Orlando’s climate and construction stock create a particular set of repeat failures. These are the ones we see every month across the Orlando service area:

• IGU seal failure in sunrooms and south-facing walls. Orlando gets 54-plus inches of rain a year, most of it as violent summer afternoon storms, and that humidity works its way into insulated glass units once the edge seal starts to go. We see it most on CGI sunroom glazing that faces south or west, where the afternoon heat cycles the seal until it splits. The glass fogs, and once argon escapes the unit, the only honest repair is replacement.
• Roller and track degradation on CGI sliding doors. Live oak pollen in neighborhoods like Conway and College Park gets into door tracks in spring, mixes with rain, and turns into a paste that grinds rollers into flat spots. We replace rollers, clean and realign tracks, and adjust the strike so the door actually locks instead of just looking closed.
• Masonry anchor loosening in CBS walls. Original CGI frames in 1980s and 1990s Orlando block homes were sometimes set with tapcons that were overdriven or sealed with cheap caulk. The frame pulls away from the block by a few millimeters, the screw holes wallow out, and the opening starts leaking around the perimeter. We reset anchors, fill old penetrations, and bed the frame properly.
• Hinge and operator wear on casement and awning units. Orlando’s afternoon thunderstorms arrive fast and hard, and homeowners crank windows shut in a hurry. The operator arms and hinges on casement and awning units take that abuse for years and eventually seize or strip. We replace operators with OEM parts when the unit is still in production.
• Non-compliant original single-pane units. A lot of pre-2002 Orlando homes still have original single-pane aluminum or jalousie windows that do not meet current Florida Building Code wind-load requirements. We quote those as full-frame CGI replacements when the homeowner is ready to upgrade to impact-rated glass.

CGI Service in Orlando: What Local Conditions Mean for Your Equipment

Here is the fact most out-of-state crews miss: Orlando is the largest inland city in Florida that still enforces mandatory design-pressure ratings on virtually every replacement window and door. You cannot swap a window in a house off Curry Ford Road using whatever unit the distributor has in stock in Atlanta. Orange County inspectors require a posted building permit and a valid Florida Product Approval FL# number for the specific product going into the opening. That is true even when the new window is the same size as the old one. Now layer in the housing stock: Orlando’s post-Disney growth from the mid-1970s through the early 2000s filled Orange, Osceola, and Seminole counties with hundreds of thousands of CBS homes. Concrete block does not take a nailing fin. Our crews anchor CGI frames into block with 3/16-inch tapcons and structural polyurethane caulk, and we pull the permit, confirm the FL# against Orange County’s current approval database, and make sure the inspector sees a clean record. That sequence is the difference between an install that passes the first time and a stop-work order. It is also why we rarely lose a job to a storm chaser on price once the homeowner understands what the permit actually requires.

CGI Models & Products We Service in Orlando

We work on all four major CGI product lines: the Classic Series, the Estate Series, the Sentinel Series, and the Targa Series. The Classic Series matters in Orlando because so many of those units went into CBS homes between the late 1980s and the early 2000s, and the factory has since discontinued a number of Classic parts. For those, we source spec-equivalent aftermarket hardware and glazing that still meet Florida Product Approval requirements, and we document that substitution in writing so your warranty position is clear. For current-production Estate, Sentinel, and Targa units, we use OEM CGI hardware and glass. We keep common hardware and sealant stock in our Orlando trucks so most repairs do not require a second trip.

What we emphasize on this page: full frame replacement, hurricane impact windows, and wind mitigation and code compliance. Those are the services Orlando homeowners most often need when an original CGI product reaches the end of its first service life or when they want to bring a home up to post-2002 Florida Building Code standards.

CGI Service Pricing in Orlando

FAQs - CGI Windows & Doors in Orlando

Service Areas Near Orlando

We run CGI service calls throughout greater Orlando and into the surrounding metro. Our crews regularly work in Alafaya, Altamonte Springs, Conway, Waterford Lakes, Metrowest, College Park, Kissimmee, and Winter Park. We also cover CGI service in Oviedo for Seminole County homeowners, and we extend east toward CGI service in Pahokee when the job calls for it. If you are on the edge of our map and not sure, call and ask.

Book Your CGI Service in Orlando Today

We keep common CGI hardware on the trucks and most repair calls happen in one visit. If you have a fogged IGU, a sliding door that drags, or a window crank that stopped cranking, call (754) 238-2201. We will answer in person, schedule the appointment, and give you a written estimate before any work begins. If the pane is not true, the job is not done.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Orlando since 2008.