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AfterCGI Windows & Doors in Key West, FL | TruePane Windows & Doors
We service, repair, and replace CGI windows and doors across Key West, Florida, and we do it as an independent provider, not a manufacturer affiliate. The thing that separates our CGI work here from anywhere else is simple: in Key West, a code-compliant impact window can still get ordered off the wall by HARC if the muntin profile or frame color doesn’t match a hundred-year-old Conch house. We know both sides of that equation before we ever set a screw. Call (754) 238-2201 for service in Key West.
Our crews work on CGI Estate, Classic, Sentinel, and Pinnacle lines in Old Town, Bahama Village, the Meadows, and every other neighborhood where salt air eats hardware and HARC watches every window. If you need genuine CGI parts, honest repair-or-replace advice, or a full tear-out of jalousie windows that can’t meet code, we’re the shop for the job. We’ve been doing this work in Key West long enough to know which CGI models hold up here and which ones need attention most often.
Why Key West Residents Choose Us for CGI Service
Dale Kessler grew up in Kendall when that part of Miami-Dade was still mostly nurseries and canal roads, and he trained at Miami Dade College to read a rough opening the way a doctor reads an X-ray: slowly, without guessing. That same careful approach is why customers seeking CGI service in Coral Gables trust our team with their historic homes. He still measures every job himself, which matters in Key West, where a 1910 Dade County pine frame is never square and never forgiving. Our team brings that same discipline to every CGI window and door we touch here.
We’re not the cheapest bid in Key West, and we don’t try to be. What we offer is a square deal: upfront pricing, genuine CGI seals and rollers when they’re available, exact-profile aftermarket equivalents when they’re not, and a Done Right Promise on every repair and install. Both manufacturer warranty layers get registered in writing before our truck leaves your driveway. That’s The Keystone Standard, and it means if the pane isn’t true, the job isn’t done. A live person answers our phone 24/7, not a voicemail tree.
Common CGI Windows & Doors Problems We Solve in Key West
- Delaminated sash corners on Estate Series casements. Old Town Conch houses that swapped jalousie windows for impact units often have uneven reveals where the old louvered framing came out. Wind-driven saltwater creeps behind the frame at the corners, and the sash starts to delaminate. We see this weekly on Olivia, William, and Eaton Streets.
- Corroded and jammed Classic Series single-hung balances. Key West’s marine air kills the balances on CGI Classic Series single-hungs in two to three years, far sooner than the same hardware lasts in Miami or the mainland. The window still looks fine, but it won’t hold position. We replace balances with corrosion-resistant parts and clean the track channels before they pit.
- Pitted tracks and binding rollers on impact sliders. Sliders on Duval Street guesthouses and Truman Annex condos take wind-blown salt spray head-on. The track pits, the rollers bind, and eventually the door doesn’t close flush enough to hold its NOA rating. We inspect the roller assemblies, replace what’s worn, and adjust the interlock so the slider seals properly again.
- Chalky white oxidation on HARC-mandated bronze frames. HARC requires white bronze on many Pinnacle fixed windows in historic districts, and that finish oxidizes badly in Key West’s constant salt aerosol, especially when homeowners pressure-wash with unfiltered municipal water. We clean, treat, and reseal those frames, and we can source matching bronze hardware when HARC approval depends on it.
- Failed NOA load paths after reframing. When a Conch house gets new windows, the surrounding wood framing has to carry the wind load in the way the original NOA engineering assumed. Racked frames, missing straps, or wrong fasteners fail a Miami-Dade inspection. We correct the load path first, then set the window so the whole assembly passes on the first inspection, not the third.
CGI Service in Key West: What Local Conditions Mean for Your Equipment
Here’s the thing most contractors who work in Key West won’t tell you until it’s too late: HARC has the authority to revoke a certificate of appropriateness after installation. A CGI impact window that passes Miami-Dade NOA engineering can still be ordered removed and redone if the muntin profile, frame color, or reveal doesn’t match the Dade County pine Conch house original. No other city in Florida has a commission that can reverse already-permitted window work at this scale. That’s not a nuance; it’s a line item.
Our crew tore out four rusted jalousie windows on a 1912 Conch house on Olivia Street and fitted CGI Estate Series impact casements in HARC-approved white frames with 7/8-inch muntins. The inspector signed off on the NOA fasteners, but HARC flagged the bronze cam handles, so we swapped them for polished nickel before final approval. The homeowner hasn’t had a salt spray leak since. In Key West, the engineering and the aesthetics have to be right at the same time, or you get to do the job twice. We plan for that from the first measurement.
Add Key West’s omnidirectional salt corrosion to that mix. This city is surrounded by saltwater with no inland buffer, so aluminum frames, cam locks, and weatherstripping take a beating that standard coastal-rated products were never tested for. CGI makes a strong impact window, but even CGI hardware fails faster in Key West than it does anywhere else in the state. When you service CGI equipment here, you have to know which parts will actually hold up in this air, not just which parts fit the catalog.
CGI Models & Products We Service in Key West
We work on the full CGI lineup that shows up in Key West homes and guesthouses: Estate Series casements and picture windows, Classic Series single-hungs and sliders, Sentinel Series impact doors, and Pinnacle fixed windows, including the bronze-finish units HARC often requires in historic blocks. When a part is still available from CGI, we use the genuine factory seal, roller, or cam lock. When it’s a discontinued Estate Series latch or a HARC-matched bronze hardware set that CGI no longer stocks, we source or machine an exact-profile aftermarket equivalent that meets or exceeds the original corrosion resistance. We keep the most common Key West failure parts in local inventory so service doesn’t stall waiting on a truck from the mainland.
We also know when repair isn’t the right call. If a CGI frame is racked, the Miami-Dade NOA load path has failed, or the glass unit itself is delaminating, patching parts onto it won’t restore the rating. In that case we recommend full sash or frame replacement, and we’ll quote you the options side by side on paper so you can see exactly what you’re buying. For help with hurricane impact windows, wind mitigation documentation, or historic window restoration in Key West, CGI sales & service is what we do every week.
CGI Service Pricing in Key West
CGI repair and replacement pricing in Key West varies by model, scope, and whether HARC review is involved. A simple hardware swap like a cam lock or roller replacement typically runs $120 to $250, while a full sash replacement on an Estate Series casement with HARC-compliant finishing runs $600 to $1,200 per unit. Full tear-out and refit of jalousie windows with new CGI impact units in a historic Conch house starts around $2,500 to $4,500 per opening, depending on rough opening condition and muntin profile. When HARC pre-approval and documentation are required, expect an additional $300 to $600 for the approval package and coordination.
What drives the cost in Key West more than anything is the condition of the original wood framing and whether the install site is in a HARC-designated district. A 1915 Conch house on a narrow Old Town lane with wonky reveals and a strict HARC reviewer costs more than a 1980s concrete block home in New Town. Every estimate we give is itemized on paper before you agree to anything. Call (754) 238-2201 for an exact quote, and we’ll walk the job with you.
Serving Key West, FL - Our Local Coverage Area
We’re based in the Key West area and know this community well. We also provide CGI service in Marathon and throughout the Lower Keys. Use the map below to see our full service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in Key West
Yes, but only if the replacement windows match the original appearance closely enough for HARC to sign off. Jalousie windows cannot be made hurricane-rated, so HARC expects impact replacements to visually replicate the original louvered profile, divided-light pattern, and approved colors. You’ll need HARC pre-approval before installation, and the CGI model you choose must be available in the muntin profile and frame finish HARC accepts. Our team has handled enough of these to know which CGI series HARC reviewers approve without a fight, and we bring that same expertise to CGI service in Key Colony Beach. Call (754) 238-2201 and we’ll help you get the approval package right the first time.
Key West sits in open saltwater with no inland buffer, and the constant salt aerosol settles inside the balance channels of Classic Series single-hungs, where it corrodes the spring and shoe assemblies. Miami has some distance from the ocean on three sides; Key West doesn’t. We replace failed balances with corrosion-resistant hardware and add a dry lubricant to the channels so the new parts last longer. A standard replacement runs $150 to $300 per window, and the phone number for a free estimate is (754) 238-2201.
Usually yes, if you’re using the windows to qualify for windstorm insurance credits. The building permit inspection confirms code compliance and NOA fastener placement, but your insurance carrier will likely want a separate wind mitigation inspection on the uniform mitigation verification form. We can point you to the right inspector and make sure the CGI installation documentation matches what the mitigation form requires, so you don’t end up paying for a fix after the fact.
That’s surface oxidation from Key West’s salt aerosol combined with repeated pressure washing with unfiltered municipal water. The white bronze finish HARC requires on many Pinnacle fixed windows is more vulnerable to this than standard anodized aluminum. We clean and reseal the frames and can apply a protective coating that slows the oxidation without changing the finish HARC approved. If the pitting is severe, we’ll quote a sash or frame replacement in the same HARC-approved finish.
Sometimes, but not always. Original Conch house door openings are often out of square, and the rough opening may not have the structural ties needed for an impact-rated slider’s NOA load path. If the framing is sound and the opening is close to plumb, we can set a CGI Sentinel slider with minimal shimming. If the wood is spongy or the opening is racked, we’ll recommend reframing before installation, because an impact door that isn’t tied to a sound structure won’t pass inspection no matter how good the door is. Call (754) 238-2201 and we’ll measure it ourselves.
Service Areas Near Key West
We serve all of Key West service area plus the neighboring Keys communities. Our crews also work in Stock Island, Big Coppitt Key, and down through the Lower Keys. If you’re further up the coast, we provide CGI service in Kissimmee and CGI service in Lake Buena Vista through our Central Florida teams.
Book Your CGI Service in Key West Today
Call (754) 238-2201 to schedule your CGI service in Key West. We’ll measure twice, quote you line by line, and stand behind the work with our Done Right Promise. A live person answers every call.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Key West since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.